Privacy Policy

At Zel Components Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

Who We Are

Zel Components Ltd is part of Avant Electronics Group Ltd, a company incorporated in England & Wales (Company No. 14955489), trading in electronic component distribution.

What Information We Collect

We may collect and process the following personal data:

• Contact details: name, company, email, phone number
• Account information: login details, preferences
• Order history: invoices, delivery addresses, order notes
• Payment information: processed securely via third-party payment providers
• Technical data: IP address, browser type, usage data (via cookies)

How We Use Your Information

We use your data to:

• Process and fulfil orders
• Manage your customer account
• Communicate with you about your orders or enquiries
• Improve our website and services
• Comply with legal obligations (e.g. VAT records)
• Send service-related or marketing emails (with your consent)

Marketing Communication

You will only receive marketing emails from us if you have opted in. You can unsubscribe at any time via the link in the email or by contacting us directly.

Cookies

Our website uses cookies to:

• Remember your preferences
• Analyse website traffic
• Provide a smoother user experience

You can control cookie settings via your browser at any time.

Sharing Your Data

We do not sell or rent your personal data. We may share it with:

• Payment processors (e.g. Stripe)
• Delivery couriers
• IT service providers and hosting partners
• Government authorities when legally required

All third parties are bound by data protection agreements.

Data Retention

We retain your data only as long as necessary:

• For legal and accounting purposes (usually 6–7 years)
• To support your account and future orders

You may request deletion of your account and data, subject to legal exceptions.

Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at zel@zelcomponents.co.uk.

Contact Us

If you have any questions or concerns regarding your data or this Privacy Policy:

zel@zelcomponents.co.uk
+44 (0)1234 567890